FAQs

About MissMooCo?

MissMooCo is an Australian brand founded in Melbourne in 2023 by a science-minded mum of three. We create thoughtfully made products that are gentler on families, little ones, and the environment - without compromising on odour neutralising features.

What products does MissMooCo offer?

We specialise in eco-friendly air refresheners and diffuser oils, crafted to fill your home with beautiful scents while reducing the use of harsh chemicals like parabens and phthalates.

Are your products made from safe ingredients?

Our products are consciously formulated to eliminate or reduce ingredients known to be mutagenic, carcinogenic, or endocrine-disrupting.
That said, fragrance products may still cause mild irritation for some people. Always spray away from the face and body, and discontinue use if irritation occurs.

Where are your products made?

All MissMooCo products are proudly made in Melbourne, Australia, using ingredients sourced from Australian suppliers. Our fragrances comply with IFRA standards and are reviewed using Safety Data Sheets (SDS) for safety and quality.

Why are the air freshener solutions not clear?

Our air fresheners solutions aren’t always clear because of the essential and fragrance oils they are made from and how they interact. 

Essential oils and fragrance oils naturally contain plant compounds and pigments that can give the liquid a slight colour or haze.

Oil and water don’t naturally mix, so tiny droplets of oil can remain suspended in the liquid. These droplets scatter light, which makes the solution look cloudy instead of clear.

Why is the colour of my freshener slightly different than my last one?

At MissMooCo, we use pure essential oils which can vary slightly in colour from batch to batch. Just like fresh fruit or flowers, nature isn't always exactly the same.

These natural variations may result in subtle differences in the appearance of your product, but they do not affect its quality, performance, or safety. Every batch is carefully handcrafted to the same high standards, so you can enjoy the same beautiful experience every time.

We believe these beautiful natural variations are part of the charm of handcrafted air fresheners. They reflect the unique character of the pure essential oils we use, making every batch a little different while delivering the same beautiful fragrance you know and love. It's our way of staying true to nature - without relying on artificial colourants.

Do you offer custom scents for businesses?

Yes! We offer tailored scent solutions to help businesses create memorable brand experiences.
For more information, contact us at missmoo@missmooco.com.

How can I contact MissMooCo for inquiries?

You can email us at contact@missmooco.com. We aim to respond to all enquiries within 24 hours.

Are there any safety precautions?

Please follow these guidelines:

Keep out of reach of children. If swallowed, contact the Poisons Information Centre on 13 11 26 (within Australia). Keep away from heat and flames. Do not spray onto naked flames or any material that may ignite. For external use only. Do not spray directly on skin or eyes. Rinse with water if contact with eyes occurs. May cause skin irritation in some individuals